ORDER
Response within 24 business hours

Let's talk science.

A question about a batch, a protocol, an order? Our scientific team and our research support team are here to answer you.

Scientific question

Purity, batch, protocol, reconstitution, stability — our technical team responds on the front line.

science@mypeptide.eu
📦

Order tracking

Shipping status, tracking number, delivery problem or return — logistics response within 6 hours.

order@mypeptide.eu

Write to us directly.

Choose the subject of your request so that it reaches the correct department. The more precise your message (order number, batch, dosage), the faster the response will be.

Scientific question
Scientific question
Order tracking
Partnership / Press
Other
OPTIONAL — SPEEDS UP TREATMENT
Response timeLess than 24 business hours · Scientific requests within 6 hours

Contact details

General emailorder@mypeptide.eu
Scientific Servicescience@mypeptide.eu
Order serviceorder@mypeptide.eu
CountryEuropean Union
LANGUAGESFR · EN

Support hours

Monday–Friday09:00 → 19:00
SATURDAY10:00 → 14:00
SundayFarm
CET time (Paris) — continuous email response

Quick questions

Shipping time?
Preparation within 24 business hours, delivery within 48–72 hours in France and the EU, 3–5 days in the UK and Switzerland.
Is my payment secure?
Yes: we prefer SEPA bank transfers to guarantee maximum security. Credit card payments will be available soon.
Do you sell to individuals?
Our products are intended for laboratory research only, but we sell to any adult who can attest to this use.
Transparency

A question about purity or certificates?

Before writing to us, please consult our Quality page — there you will find our Janoshik COAs, our SPPS process and our lot-by-lot commitments.

See the Quality page
FR EN
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